Reviews For Sport Clips Haircuts of Stow

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1 rating

I want to let everyone know that my review is 100% accurate and remind Mr Feiwell that I record all of my phone calls for quality assurance and for situations just like this. I would be more than happy to share this call with SportClips so they can hear the real truth.

1 rating

I had a couple of concerns regarding my visit on 7/25/18. I received a call from the store team leader Dan F. As I was starting to discuss my concerns, I was rudely interrupted by Dan. He told me that the free haircut coupon I had used in the past (no exp date on it) would no longer be honored and I am not a charity case for SportClips. In regards to the wifi not working this was none of my business and if he I didn't like it I could get my haircut somewhere else. Based on his rudeness and demeanor I will.

Reply from Sport Clips Haircuts of Stow :
It is very unfortunate Mr. Brown misconstrued our entire conversation so badly. We recently found out he was in possession of a large amount of promotional coupons he was to pass out to friends, family and coworkers but instead kept them for personal use. I never referred to Mr. Brown as charity but made the comment we would not extend any more free haircuts as he has received 50! I did say we are running a business not a charity. To date, he has received almost $1,000 of free services and he was angry the Wifi was not working the last time he was in. I asked him if it was fair that he had received 50 haircuts yet is logging a strong complaint about our wifi. He said yes and and that point I told Mr. Brown we would not be honoring his coupons any longer and that if he returned, he would have to pay normal price. He became upset. I said to him and I quote.."Sir, if you feel that you are still entitled to free haircuts, I am kindly requesting you find a different salon to cut your hair." I repeated this twice. Never was I rude to the man but he indeed end the call by telling me to F off. Now he is bashing us on every forum possible after receiving 50 free hair cuts.

5 rating

Beth did a great job on my sons hair. We have been going there for years and love it.

Rated 2.7 out of 5.0 based on 7 Client reviews

1
Tom B. | July 27, 2018 Haircut

"I want to let everyone know that my review is 100% accurate and remind Mr Feiwell that I record all "

1
Tom B. | July 27, 2018 Overall Experience

"I had a couple of concerns regarding my visit on 7/25/18. I received a call from the store team lead"

5
Beth S. | April 29, 2018 Haircut

"Beth did a great job on my sons hair. We have been going there for years and love it. "

5
Ernest B. | January 17, 2018 Stylist

"Lori was absolutely great. She gave me the exact fade I asked for. Her experience truly shows. Best "

5
Allison P. | January 16, 2018 Stylist

"Jordan did a wonderful job with my son today. Thank you for your hard work!!"

1
joe c. | November 19, 2017 Haircut

"inconsistency with stylists, some good others do a horrible job. wont go back!"

1
Dominic R. | November 9, 2017 Haircut

"Can understand a little wait with only two stylist but a hour to cut one haircut is ridiculous. And"